How Can We Accommodate You?
Frequently Asked Questions
General
Q: What is Accommodate?
A: Accommodate is a modern, virtual-first property management support service designed for self-managing landlords and small portfolio owners. We provide operational assistance—like tenant communication, maintenance coordination, and rent collection—allowing you to maintain control while reducing daily management tasks.
Q: How does Accommodate differ from traditional property management companies?
A: Unlike traditional firms that take full control, Accommodate offers flexible support tailored to your needs. You decide which services to utilize, ensuring you remain at the helm of your property management strategy.
Services & Operations
Q: What services are included in the monthly plan?
A: Our core services include:
24/7 Virtual Tenant Concierge
Maintenance Coordination with Vendors
Rent Collection & Owner Disbursement
Monthly Financial Reporting
Owner & Tenant Dashboards
Q: Are there additional services available?
A: Yes, we offer optional add-ons:
Tenant Placement / Leasing ($500 Flat Fee)
Annual Property Inspections ($200/unit)
Lease Renewals ($100/renewal)
Q: Can I choose my own vendors for maintenance?
A: Absolutely. If you have preferred vendors, we can coordinate with them, provided their information is shared upfront and they meet our operational standards.
Getting Started
Q: How do I begin with Accommodate?
A: You have two options:
Schedule a Discovery Call: Discuss your needs with our team.
Start Setup Now: Choose your plan, and we'll assign an Accommodation Manager to guide you through the onboarding process.
Q: When will I be charged?
A: No charges are made until you've been assigned an Accommodation Manager and have signed the service agreement.
Owner Involvement
Q: Will I lose control over my property management?
A: Not at all. Our services are designed to support you, not replace you. You decide which tasks to delegate and maintain full oversight of your property.
Q: Can I still communicate directly with my tenants?
A: Yes. While we handle tenant communications to streamline operations, you're welcome to engage directly with your tenants if you prefer.
Policies & Expectations
Q: What types of owners does Accommodate best serve?
A: We cater to:
Self-managing landlords seeking operational support
Owners of 1–10 units aiming for scalable management solutions
Investors desiring a balance between control and professional assistance
Q: Are there any management practices Accommodate doesn't support?
A: To ensure consistency and scalability, we do not support:
Fully custom management systems requiring daily micromanagement
Frequent, uncoordinated changes to vendor preferences
Ad-hoc involvement in tenant communications without prior arrangement
Residents
Q: How can I apply to become a tenant?
A: Prospective tenants can apply by filling out our online application form, available on our website.
Q: What are the lease requirements for tenants?
A: Lease requirements vary, but generally include a background check, credit check, and proof of income. Specific details can be found in our leasing guidelines.
Q: Can I access important documents and pay rent online?
A: Yes, our tenant portal allows you to conveniently access important documents and submit rent payments online.
Q: How do I submit a maintenance request?
A: Existing tenants can easily submit maintenance requests through our online form, ensuring prompt attention to property issues.
Q: What services do you offer to existing tenants?
A: Existing tenants benefit from services like rent payment options, lease renewal information, moving resources, and important contact information.
Q: How can you assist in finding a new rental?
A: Our team provides assistance in finding the perfect home, offering insights into available properties, neighborhood information, and application procedures.